We want you to be fully satisfied with your purchase of the Overlook Mac app Framer template. However, due to the nature of digital products, we offer refunds only in specific cases outlined below.

Eligibility for Refunds

Refunds may be granted under the following conditions:

• Technical Issues: If the template is broken or not functioning as described, and our support team is unable to resolve the issue.
• Misrepresentation: If the template does not match the description or demo provided on the product page.
• Duplicate Purchase: If you accidentally purchase the template more than once.

Non-Refundable Cases

We do not offer refunds for:

• Change of Mind: If you decide the template is no longer needed after purchase.
• Incompatibility with Third-Party Tools: If the issue arises from external services or modifications not supported by the template.
• Lack of Experience: If you are unfamiliar with Framer or how to edit the template. We recommend reviewing Framer’s documentation or reaching out for guidance before purchasing.

How to Request a Refund

To request a refund, please contact us via email within 7 days of purchase with:

1. Your order details (purchase email or order number).
2. A detailed explanation of the issue.
3. Screenshots or recordings (if applicable) to help diagnose the problem.

We aim to review and process refund requests within 3-5 business days.

If you have any questions before purchasing, feel free to reach out! We’re happy to help.